One stack for trading desks and operator CRM
Five trading wallets with live and practice accounts, operator CRM, treasury controls, social trading oversight, and position books — built for brokerages that need one auditable platform, not a patchwork of vendors.
Trading and operator surfaces
Every wallet ships with a practice account for client onboarding and desk training. The tiles below are the modules your traders and operators share, not separate products bolted together.
Who reviews NFINX
One data model across the stack
Traders, wallets, CRM, treasury, and compliance share a single client record - not exports between vendors.
Definitive surfaces for broker-dealers
Tile size reflects where desks spend review time. Each area links to a dedicated evaluation hub.
Larger tile = more operator surface during evaluation CRM Trading Security Turnkey
Communication on the desk
Reach clients from the same CRM record: click2call, omnichannel chat, AI-assisted calling, and internal mailbox routing.
- Unified inbox across Telegram, WhatsApp, SMS, and more
- Click2call toolbar with SIP.js and dial integrations
- AI calling helpers where your desk enables them
AI helpers built into the desk
Neuron AI handles lead qualification, tasks, and tickets. Nanzai extends full AI CRM capabilities on the same client records.
- Neuron AI for lead qualify, task routing, and ticket triage
- Nanzai conversational CRM with next-best actions on live data
- Desk-level trading presets per brand or client segment
- Multi-platform support for several fintech brands on one stack
Trading presets
Desk-level trading presets operators can apply per brand or client segment without redeploying terminals.
Multi-platform brands
Manage multiple fintech brands from one infrastructure with isolated branding and shared ops tooling.
Operator workspace you configure
Dashboard tiles and sidebar modules rearrange per role. GDPR tooling, social trading oversight, and compliance controls sit in the same admin stack.
Flexible sidebar
Reorder modules per brand or desk. Expose only what each team needs without redeploying the stack.
Multi-wallet trading
CFD, digital options, spot, staking, and margin wallets on one client profile with live and practice modes.
Social trading oversight
Monitor following and copy-active relationships from CRM with desk-level settings for leader visibility.
GDPR compliance
Consent, export, and retention controls integrated with CRM client records and operator permissions.
One stack vs. patchwork vendors
Procurement teams compare total cost of integration, not feature checklists. NFINX keeps CRM, trading, treasury, and compliance on one operator model.
| Capability | NFINX unified stack | Typical patchwork |
|---|---|---|
| Client record | One CRM profile across lead, KYC, treasury, tickets, and wallets | Exports between CRM, payments, and desk tools |
| Trading wallets | Five wallets with live + practice on every desk | Separate terminals or white-label bolt-ons per asset class |
| Compliance review | Role-based access, audit trail, and GDPR in-product | Spreadsheets and external GRC for day-to-day ops |
| Go-live | Turnkey provisioning with operator training paths | Multi-vendor integration projects before first funded client |
Regulatory posture for procurement review
Role-based access, KYC workflows, audit trails, and GDPR modules are documented for compliance teams before commercial terms. Licensing scope is confirmed per jurisdiction on the demo call.
Integration constellation
Desk comms, treasury rails, market data, and operator APIs connect on one client record - not a separate integration project per vendor.
Desk comms
- SIP telephony
- Telegram
- Viber
- SMS
- Click2call
AI on the desk
- Vapi calling
- Bland AI
- Neuron AI
- Nanzai CRM
Treasury and markets
- Payment rails
- Liquidity feeds
- Practice wallets
Operator API
- SMTP routing
- Webhooks
- REST API
Resources for evaluation
Depth for compliance reviewers and desk leads - no crypto retail content.
Security & compliance
Operator controls, KYC workflows, and GDPR modules your team can review before a sales call.
Support documentation
Desk setup, module guides, and operator workflows for onboarding and training.
Company
Who builds NFINX, how we work with brokerages, and careers for operator-focused teams.
Procurement FAQ
How long does a typical demo take?
Plan 30 minutes with your commercial and operations leads. We map the walkthrough to your asset mix, desk structure, and compliance requirements.
Do we need separate CRM and trading vendors?
No. NFINX keeps operator CRM, five trading wallets, treasury, and compliance controls on one client record — not exports between tools.
Can compliance review before procurement?
Yes. Your team can review the Security & compliance hub, KYC workflows, and GDPR modules before scheduling a commercial call.
What integrations are supported?
See the integration map on this page for desk comms, AI helpers, treasury rails, and operator API hooks. Share any vendor-specific list on the demo call for a mapped answer.
Social trading with operator oversight
Clients follow leaders and copy trades from the trading app. Operators monitor following and copy-active relationships from CRM without a separate social vendor.
- Following feed with trader cards and performance context
- Copy trading setup with balance-type controls
- CRM dashboard for copy-active and following queues
- Desk settings for social trading visibility and limits
Map NFINX to your desk structure
Contact sales for commercial terms or book a product walkthrough with your operations and compliance leads.
Operator CRM on one desk
Sales, compliance, treasury, and support work from shared client records. No exports between lead tools, KYC queues, and payment rails.
- Lead routing and trader account lifecycle
- KYC document review and risk flags
- Deposits, withdrawals, and treasury controls
- Support tickets and unified operator inbox
Position books across wallets
Monitor open exposure by asset class from the operator stack. CFD, digital options, spot, and margin books stay in CRM.
How brokerages run on NFINX
One platform for client onboarding, multi-wallet trading, and operator oversight - without tool sprawl between desk and back office.
- 1 Onboard and fund KYC, wallets, practice mode
- 2 Trade across wallets CFD, options, spot, margin
- 3 Operate from CRM Positions, treasury, tickets

