Connecting Every Conversation, Capturing Every Opportunity

Centralize all your client communications and lead management in one powerful platform. Engage prospects and customers across email, chat, calls, WhatsApp, and more—while empowering your team to nurture relationships, automate outreach, and drive conversions with ease.

Transforming Communication & Lead Management

Unifying Every Conversation:

Bring all your client interactions—email, chat, calls, and messaging—into one seamless platform for complete visibility and control.

Accelerating Lead Conversion:

Empower your team with tools that nurture prospects, automate follow-ups, and turn opportunities into loyal clients faster than ever.

Personalized Client Engagement:

Deliver tailored communications across every channel, ensuring each client feels valued and understood at every stage.

Effortless Team Collaboration:

Enable your staff to work together efficiently with shared access to conversations, tasks, and client histories.

Lead Manager

Take control of your sales pipeline with a comprehensive lead management solution. Lead Manager brings together multi-channel communication, advanced tracking, and intelligent automation, ensuring every lead is nurtured from first contact to conversion.

Multi-Channel Communication: Engage leads via email, WhatsApp, SMS, and phone from a single interface.
Advanced Lead Tracking: Monitor every stage of the lead journey with detailed activity logs and analytics.
Appointment Scheduling: Book meetings and calls with integrated calendar tools and automated reminders.
Real-Time Chat: Instantly connect with leads through a responsive chat interface.
Intelligent Lead Assignment: Automatically distribute leads to the right team members based on custom rules.
Performance Reporting: Access comprehensive reports on lead sources, conversion rates, and team performance.

WhatsApp Business Integration

Reach your clients where they are most active. The WhatsApp Business Integration module enables direct, secure, and scalable communication through the official WhatsApp Cloud API, supporting both marketing and support use cases.

Official API Integration: Communicate securely and reliably with clients using the WhatsApp Cloud API.
Bulk Messaging: Launch targeted marketing campaigns with scheduled, personalized messages.
Template Management: Use pre-approved message templates for consistent business communication.
Real-Time Chat: Manage ongoing client conversations with full message history and context.
Automated Responses: Set up bots and quick replies to handle common inquiries instantly.
Multi-Number Management: Operate multiple business numbers and schedule messages for optimal delivery.

Support Board

Deliver outstanding customer support with a unified ticketing and chat system. Support Board integrates real-time chat, ticket management, and client portal access, ensuring every inquiry is handled promptly and professionally.

Live Chat Support: Provide immediate help to clients and prospects through a user-friendly chat interface.
Comprehensive Ticketing: Track, prioritize, and resolve support requests efficiently.
Client Portal Integration: Allow clients to submit and monitor tickets directly from your portal.
Customizable Chat Widget: Match your chat interface to your brand’s look and feel.
Support Analytics: Monitor response times, resolution rates, and customer satisfaction.
Multi-Channel Handling: Manage support requests from email, chat, and other channels in one place.

Mailbox

Unify your email communications with advanced management tools. The Mailbox module centralizes all inbound and outbound emails, making it easy to track conversations, manage campaigns, and ensure nothing falls through the cracks.

Unified Inbox: Consolidate all your email accounts into a single, easy-to-manage inbox.
Campaign Management: Design, send, and monitor email campaigns directly from your CRM.
Automated Sorting: Organize emails automatically with customizable rules and tags.
CRM Integration: Link emails to contacts, leads, and deals for complete communication histories.
Bulk Sending: Send personalized bulk emails and schedule them for optimal delivery times.
Advanced Search: Quickly find any email or conversation with powerful search tools.

Live Chat

Engage website visitors and clients in real time. Live Chat provides instant communication, lead capture, and support, helping you convert more visitors into qualified leads.

Website Chat Widget: Engage visitors instantly with a customizable chat widget.
Automated Greetings: Greet visitors and collect lead information automatically.
Chat Routing: Assign chats to the right team members based on availability or expertise.
Conversation History: Maintain a complete record of all chat interactions for context and follow-up.
CRM Integration: Automatically create or update CRM records based on chat interactions.
Mobile-Friendly: Provide a seamless chat experience across all devices.

Call Center / Call Logs

Streamline your voice communications with integrated telephony and call tracking. The Call Center module ensures every call is logged, analyzed, and actionable.

Integrated Telephony: Make and receive calls directly from your CRM.
Call Logging: Automatically log every call and record conversations for quality assurance.
Click-to-Call: Initiate calls with a single click from any contact or lead record.
Call Analytics: Analyze call volumes, durations, and outcomes with detailed reports.
Call Assignment: Assign calls to team members and set reminders for follow-up.
CRM Integration: Link call records to contacts and leads for a complete communication history.

Omni Sales

Manage your sales process across every channel. Omni Sales brings together email, phone, chat, and more, providing a holistic view of your sales pipeline and customer interactions.

Multi-Channel Engagement: Coordinate sales activities across email, phone, chat, and more.
Unified Dashboard: Monitor your entire sales pipeline with real-time dashboards.
Activity Tracking: Capture every interaction for a complete view of each prospect’s journey.
Automated Follow-Ups: Set up workflows to ensure timely follow-up and prevent lost leads.
Performance Analytics: Measure individual and team performance with detailed analytics.
CRM Integration: Keep all sales activities linked to the right records for easy access.

ImportSync

Effortlessly bring your contacts and leads into the CRM from any source. ImportSync automates the import and synchronization process, ensuring your database is always up to date.

Easy Data Import: Upload leads and contacts from CSV, Excel, or third-party platforms.
Automated Mapping: Map imported fields to CRM records and detect duplicates automatically.
Scheduled Syncs: Set up regular synchronization with external sources for up-to-date data.
Error Handling: Track every import with detailed logs and error reports.
Lead Assignment: Automatically assign imported leads to the right teams or segments.

Marketing Automation

Automate your outreach and lead nurturing with powerful marketing automation tools. Create workflows, segment audiences, and deliver personalized campaigns across multiple channels.

Workflow Builder: Design complex marketing workflows with an intuitive drag-and-drop builder.
Automated Campaigns: Schedule and send personalized messages to targeted segments.
Lead Segmentation: Automatically segment leads based on behavior or engagement.
Drip Campaigns: Set up multi-step campaigns that deliver the right message at the right time.
Performance Tracking: Monitor campaign results in real time with detailed analytics.
CRM Integration: Track every marketing touchpoint and link it to the right CRM records.

Ready to transform your client communications and lead management?

Centralize every conversation, automate your outreach, and convert more leads with the Communication & Lead Management suite.